Symptom(s)

The following error pops up in ALLDATA^® Manage^SM 4.9:

• An Application Error has Occurred
  

Possible Cause(s)

Depending on the error Code, Source and Description, there are numerous possible causes.

Suggested Solution(s)

Determine which Application Error message you are experiencing:

1. On the Application Error message, click Details.

   • The error message will expand and the error details will appear below the original message.

   • Make note of the Code, Source and Description.
     

2. Click HERE to contact Customer Support for instructions.  Share the following:

• That you use ALLDATA Manage 4.9 or 4.9.3.

• That you are getting the error message stating "An application error has occurred."

• The Code, Source and Description.