Privacy Statement

 

Last Modified: December 27, 2019 – Effective Date: December 27, 2019

ALLDATA LLC (“ALLDATA”, “us”, “we”, or “our”) knows that you care how your information is used and shared.  This Privacy Statement  informs you about how we collect, use, protect, and disclose your information when you visit and shop at an ALLDATA website, including the ALLDATA.com, ALLDATA Diagnostics, ALLDATA Repair, ALLDATA Collision, ALLDATA Manage Online, ALLDATA Tech-Assist, ALLDATA Mobile, and the ALLDATA diy.com websites and mobile services (“Website,” or collectively, the “Websites”), or use any of the services that we may make available to you through the Websites (collectively, the “Services”).  This Privacy Statement  also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information.  Please note that this Privacy Statement  does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, ALLDATA or AutoZone.  Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies.  Please read such third party’s privacy policies carefully.

ALLDATA is owned by AutoZone.  For AutoZone’s general Privacy Statement  as it applies to our collection and use of individual customers’ Personal Information, please www.autozone.com.  

 

Information We Collect

ALLDATA supports the global automotive industry by providing our customers with OEM repair information, shop management solutions, diagnostic tools, and other web and mobile-based auto repair and maintenance resources.

When you visit an ALLDATA Website, we may collect certain information about you and your use of our Services.  Based on your browser or device settings and how you interact with ALLDATA, you can surf the Website and access important information about ALLDATA’s products without revealing your identity.  Sometimes, ALLDATA may ask you to provide certain information about yourself – including your Personal Information – depending on how you use our Websites, such as when you order products, download software, or choose to enter contests from an ALLDATA Website.  

Personal Information:  ALLDATA may collect the following “Personal Information” about you when you use our Services:  your name, address, zip code, telephone number, email address, and information about your automobile (such as your Vehicle Identification Number (“VIN”) and year). ALLDATA may also collect your payment card information and billing address when you provide ALLDATA with such information, such as when you buy products on our Website, for payment processing. We will also collect your email address and a password that you choose when you create a personal account with the Website.

Personal Information Collected over the Last 12 Months
 

name name2 name3

 

Difficulty Accessing Our Privacy Statement ?

Individuals with disabilities who are unable to usefully access our Privacy Statement  online may contact us at the above-listed contact information to inquire how they can obtain a copy of our policy in another, more easily readable format.

 

Copyright © 1996-2019 ALLDATA LLC. All rights reserved.

To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident.  Please also provide a current California address for our response. You may make this request in writing to us at the below address.  Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code.  Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.

Note that responsive information may be provided in a standardized format that is not specific to you.

Your Choices

You can change your account information with us at any time by editing your profile. If you are an ALLDATA member, you may opt out of receiving promotional member marketing communications by clicking “unsubscribe” in the marketing emails you receive from us, or by calling us at 1 (800) 741-9179. 

Links to Other Sites

ALLDATA’s Website may include links to other web sites that are not operated by us.  Please note that this Privacy Statement  does not apply to those third party websites that may be linked to our Website.  This Privacy Statement  does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, ALLDATA.  ALLDATA is not responsible for and does not control the security or privacy when you visit those sites.  ALLDATA encourages you to visit the privacy notices governing those sites.

Children’s Privacy

All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 (“Children”).  As such, Children under 18 may not use our Website.  If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself. 

We do not knowingly collect Personal Information from anyone under the age of 18.  If you are a parent or guardian and you are aware that your child has violated this Privacy Statement  and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

Updates to this Privacy Statement

From time to time, ALLDATA may modify this Privacy Statement . ALLDATA will notify you of any material changes to its Privacy Statement  by posting those changes on this page and updating the Privacy Statement  modification date above. ALLDATA encourages you periodically to check back to this page for any updates.

Submitting a Verifiable Request to ALLDATA

As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information.  ALLDATA will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where ALLDATA has received a request purporting to be from a particular individual, and ALLDATA has been able to verify the individual’s identity.  The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.

You may submit a verifiable request via our email address, mailing address, or toll-free number, listed in the “Contact Us” section below, or as otherwise provided on our Website (if such means are available).  ALLDATA will ask you to provide information about yourself so that we can verify your identity as part of this process.  This information may include your name, your address, your account information, and any other information deemed necessary by ALLDATA to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.

We may ask for additional information if we have difficulty confirming your identity.  We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”

Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information.  Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations.  This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information.  We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization.  We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.

How to Contact Us for CCPA Requests

If you have questions about this Privacy Statement, the practices of this site or your dealings with this site, please contact ALLDATA:

By Website: http://dsar.alldata.com By telephone: (866) 246-5230

Please contact us at the information in “Contact Us” Section below in relation to exercising these rights.  Note that we may ask you to verify your identity before responding to such requests.

Direct Marketers Disclosures

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

the categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year; the names and addresses of the third parties that received the information; and if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

Collecting, Selling, Sharing, or Disclosing Personal Information:  upon receipt of a verifiable request, to obtain a list of:

• The specific pieces of your Personal Information ALLDATA holds;
• The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes; 
• The categories of Personal Information sold within the last 12 months;
• The categories of sources from which Personal Information is collected;
• The business or commercial purpose for collecting or selling Personal Information; and
• The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.

Right to Opt-Out of the Sale of Personal Information:  California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances.  If you wish to exercise your right to OPT OUT, please click here. Right to Deletion / “Right to be Forgotten”:  to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.  Right to Data Portability:  to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent). Right to Non-Discrimination.  As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights. Right to Access / Disclosure:  to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing. Disclosure of Direct Marketers:  to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes.  Please see the “Direct Marketers Disclosure” section below for more information.

IF YOU ARE A CALIFORNIA RESIDENT, YOU HAVE THE RIGHT AT ANY TIME TO DIRECT ALLDATA NOT TO SELL THIS INFORMATION.  If you wish to exercise your right to OPT OUT, please click here.

Please note that a “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business.  If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction.  If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.

Data Retention

ALLDATA will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Statement .  We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes enforce our legal agreements and policies, and as required by essential business needs.

Transfer of Data

ALLDATA’s Services are offered and available to individuals in the United States of America.  While our Website is available for anyone who is interested in ALLDATA’s products and services, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union.  Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.  If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union.  Your submission of such information represents your agreement to that transfer.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security.  By using or Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and ALLDATA, or between you and other related entities, cannot be guaranteed.  We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

We use third-party payment processors to process any transactions you make with ALLDATA, including via our Website.  The processing of those transactions is governed by the payment processors’ Privacy Statement  and security practices.  ALLDATA is not responsible for the third-party payment processors’ data security practices.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (“CalOPPA”)

We do not support Do Not Track (“DNT”).  Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

We do track consumers’ online activities over time and across third-party web sites or online services.

Third parties may collect data that relates to you.  We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

Your California Privacy Rights

California residents are afforded certain rights related to their information under state law.  ALLDATA aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law.  ALLDATA informs you that, where applicable under relevant law, individuals may be entitled to the following:

c. Categories of Personal Information Disclosed for Business Purposes

We may share certain Personal Information related to our business purposes outlined above.

d. Categories of Personal Information Sold

ALLDATA has in the last twelve months sold the following data to third parties:

Vehicle Identification Number (VIN)

ALLDATA also collects, stores, and uses aggregate data like Generic Information that do not contain Personal Information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help ALLDATA and its suppliers better understand and serve our customers.

b. Categories of Third Parties that Receive Personal Information

We share or otherwise disclose individuals’ information to the following categories of third parties:

Service Providers:  We employ third party service providers, companies, individuals, and agents to facilitate and help us provide our Services to you.  Such Service Providers perform tasks or functions on our behalf, provide Services-related services, or assist us in analyzing how our Services are used or delivered.  For instance, we may disclose information to our database and cloud storage providers that help us maintain our Website and other systems.  These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Other ALLDATA or AutoZone Affiliates and Entities:  We may share or disclose your information to other entities in the ALLDATA and AutoZone family.

 

How We Disclose or Share Your Information

a. Why We Disclose Your Information

ALLDATA may share customer information – including  Personal Information – with third parties who provide services and products to ALLDATA.  Examples of ways in which your information may be used include, but are not limited to, the following:

Order fulfillment – for instance, we will share your name and address with the companies that help us complete your order or otherwise provide our ALLDATA products to you. Marketing activities including e-mail marketing efforts Database cleaning and maintenance, and analysis Customer experience enhancements Warranty management Payment processing To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting ALLDATA, AutoZone or other related entities, our Services, and/or our customers.  This may include disclosures to law enforcement, prosecutors, and other entities to investigation potential criminal activity and other civil violations. To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation Other legitimate business purposes.

How We Collect Your Information

ALLDATA collects your information in a few ways:  there is information that you give us, information we obtains through your use of our Services – including our Website – and information we obtain from third parties.

a. Information You Give Us

We collect information that you decide to share with us.  At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our Website, fulfill your requests with us, or provide you with certain Services.  For instance, we will require you to provide your name, address, and payment card information when you make a purchase through out Website.  We may require you to provide your name, email address or other contact information when you contact us with a question or comment.  If you establish an account with us, we may require you to provide your name, an email address and telephone number, and create a password to create your account. 

When you submit your Personal Information to ALLDATA, you understand that ALLDATA and its affiliates may access, store, and use your customer profile.  We collect this information for a variety of reasons and as detailed below, including ALLDATA’s effort to inform you of product upgrades, special offers, and other products and services from ALLDATA.  ALLDATA recognizes and appreciates the importance of responsible use of the information you choose to provide.  

b. Information We Obtain When You Use Our Services

We collect certain information from you through your use of our Services, such as Website usage data and other Generic information.  For instance, in using our Website, we may collect information about the device you use to log into, access, and use the Website.  We may collect other Generic Information in relation to how you use our Website or other Services (for example, aggregate metrics on how often certain pages on our Website are accessed and viewed).

We also may collect information through the use of cookies, pixel tags, or other technologies, as described above. 

c. Information We Obtain from Other Sources / Third Parties

We may also obtain information about you from third parties who help us provide our Services to you. 

How We Use Your Information

a. Business & Other Purposes for Collection

ALLDATA collects, processes, and uses your information to provide the Services that ALLDATA makes available to you.  We therefore collect your information for a variety of reasons, including:

To perform a contract with you – including processing and fulfilling your ALLDATA orders at our Website including processing payment information.  You have otherwise given us permission to do so – for example, when you sign up for an ALLDATA account and choose to receive special offers, promotions, news, surveys, and correspondence from ALLDATA.  To answer any questions or inquiries you make to us, including diagnostic and repair questions you make to ALLDATA Tech-Assist. To facilitate our business purposes in relation to the Services that we provide to you.  These operational purposes may include but are not limited to:

• Undertaking tasks related to the operations of our Website, including the placement of ads and/or providing customized content to our users;
• Maintaining and improving of our Services;
• Detecting security incidents; and
• Debugging and repairing errors that impair the functionality of our Websites or Services.

The collection is otherwise related to providing our Services to you. For example, we may collect your information:

• To allow you to participate in interactive features of our Services.
• To provide customer support to you and our other members, customers, and visitors.
• To gather analysis or valuable information so that we can improve our Services.
• To monitor the usage of our Services.
• To detect, prevent and address technical issues.
• To personalize the content we provide to you.
• To provide you with news (for instance, via a newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, or which we believe may be of interest to you, unless you have opted not to receive such information.  If you are an ALLDATA customer, you we will use your information to provide you email notifications, promotional messaging, newsletters and other information from ALLDATA.  You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the “unsubscribe” links in such email messages.    

To provide advertisements or other customized content to you on the Website and email messages we send you that may be selected for you based on your demographic information, interests, preferences, and purchase history. We may also use “automatically collected” information and “cookies” information to:

• personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
• provide customized third party advertisements, content, and information;
• monitor and analyze our effectiveness and third party marketing activities;
• monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
• track your entries, submissions, and status in any special offers, promotions or other activities.

Your Cookie Choices

When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat.  You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings.  Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies.  Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

ALLDATA transmits Generic Information about our Website visitors to third parties for the purpose of targeting its Internet advertisements on other sites.  To do this, ALLDATA uses web beacons in conjunction with cookie data.  ALLDATA may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Website.  These third-party companies may collect and use Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Website and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you.  These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Website.  In addition to adjusting your browser or device’s cookie settings, you can also opt-out of having non-Personal Information or cookies used to target ads to you by the party service providers. To opt out please Click Here. 

As stated above, ALLDATA uses third-party cookie service providers such as, for example, “Act On”, “Google Analytics”, “Core Motives” and “IBM”.  To opt out of specific cookies, trackers, and other technologies, please follow the links below:

You may opt out of receiving Act-On cookies at:
www.act-on.com/privacy-policy You may opt out of receiving Google Analytics cookies at:
Google Analytics opt-outs You may opt out of receiving CoreMotives cookies at:
http://coremotives.com/privacy-statement or
http://www.ibm.com/privacy/us/en/

Generic Information:  this includes information that does not, by itself, identify you.  Generic Information may include data that relates to Website pages viewed and their duration, your IP address information, your browser or operating system information, aggregate data or other information that relates to your interaction with our Website.  In some situations, Generic Information may be used or combined in a way that it identifies you. In those situations, such information will be treated like Personal Information.

Cookies & Tracking Data:  The Website may use third party products and services to gather anonymous traffic statistics using cookies and web beacons.  A cookie is a small piece of information stored on your device that helps websites and multiple servers recognize you.  ALLDATA and its third party service providers may also use other tracking technologies such as pixels, or transparent GIF files, for web site management and user tracking. 

Some of the cookies we use are “strictly necessary” for the functionality of our Websites.  Others improve the functionality of our Websites but are not strictly necessary.  Some cookies help improve the performance of our Websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).  

Examples of cookies we use include:

Session Cookies. We use Session Cookies to operate our Services.  Session cookies are temporary, and are automatically deleted once you close your Internet browser. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.  Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration. Third Party Cookies. ALLDATA permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website.  These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services.  Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services.  We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device. Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action.  These tools allow us to measure response to our communications and improve our web pages.  ALLDATA and its third party service providers may also use technology including pixels and transparent GIF files for other purposes including web site management and customization. Other Technologies. We collect many different types of information from other technologies to improve the quality of our Website and the services we provide.  For example, we may collect Usage Data and other information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.  We may record the IP address of the device you use to connect to the Internet.

ALLDATA has collected the following types of Personal Information from our customers and visitors over the last 12 months:

name address zip code telephone number email address information about vehicles such as Vehicle Identification Number (“VIN”) and year payment card information and billing address when provided email address and a password used during Website account creation

 

Privacy Statement

Last Modified: September 28, 2021 – Effective Date: September 28, 2021

ALLDATA LLC (“ALLDATA”, “us”, “we”, or “our”) knows that you care how your information is used and shared.  This Privacy Policy informs you about how we collect, use, protect, and disclose your information when you visit and shop at an ALLDATA website, including the ALLDATA.com, ALLDATA Diagnostics, ALLDATA Repair, ALLDATA Collision, ALLDATA Manage Online, ALLDATA Tech-Assist, ALLDATA Mobile, and the ALLDATA diy.com websites and mobile services (“Website,” or collectively, the “Websites”), or use any of the services that we may make available to you through the Websites (collectively, the “Services”).  This Privacy Policy also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information.  Please note that this Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, ALLDATA or AutoZone.  Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies.  Please read such third party’s privacy policies carefully.

ALLDATA is owned by AutoZone.  For AutoZone’s general privacy policy as it applies to AutoZone’s collection and use of individual customers’ Personal Information, please click here or visit AutoZone’s main Website at www.autozone.com.  

Information We Collect

ALLDATA supports the global automotive industry by providing our customers with OEM repair information, shop management solutions, diagnostic tools, and other web and mobile-based auto repair and maintenance resources.

When you visit an ALLDATA Website, we may collect certain information about you and your use of our Services.  Based on your browser or device settings and how you interact with ALLDATA, you can surf the Website and access important information about ALLDATA’s products without revealing your identity.  Sometimes, ALLDATA may ask you to provide certain information about yourself – including your Personal Information – depending on how you use our Websites, such as when you order products, download software, or choose to enter contests from an ALLDATA Website. The following Personal Information section describes the categories of personal information ALLDATA may have collected in the preceding twelve (12) months and the categories of sources from which that information may have been collected.

Personal Information:  “Personal Information” means information about a particular individual or household that identifies, relates to, describes, is reasonably capable of being associated with, could be reasonably linked with, or could be used to directly or indirectly identify that person or household (or from those and other information either in our possession or likely to come into our possession).  It may also include other information that may be associated with your Personal Information, such as Generic Information (defined below), location, preferences or interests, if that information can be used to identify you, your household, or your device. 

ALLDATA may collect the following “Personal Information” about you when you use our Services:  identifiers such as your name, address, zip code, telephone number, email address, and username and password that you choose when you create a personal account with the Website; payment card information and billing address when you provide ALLDATA with such information, such as when you buy products on our Website; and  Generic Information such as IP addresses when you visit our Website.

Generic Information:  Generic Information may include data that relates to Website pages viewed and their duration, your IP address information, your browser or operating system information, aggregate data or other information that relates to your interaction with our Website.  In some situations, Generic Information may be used or combined in a way that it identifies you. In those situations, such information will be treated like Personal Information. 

ALLDATA also collects information about vehicles such as Vehicle Identification Number (“VIN”) and year. 

Business Information:  Certain ALLDATA products and services are provided to repair shops, collision shops, and other commercial customers to help them meet their business needs.  As such, much of the information that we collect from our commercial customers relate to their business and their purchase of our products and services.  This information includes their business’ name, address, zip code, telephone number, email address, financial account information to facilitate transactions with us, certain vehicle information, and other information related to their business. 

Cookies & Tracking Data:  The Website may use third party products and services to gather traffic statistics using cookies and web beacons.  A cookie is a small piece of information stored on your device that helps websites and multiple servers recognize you.  ALLDATA and its third party service providers may also use other tracking technologies such as pixels, or transparent GIF files, for web site management and user tracking. 

Some of the cookies we use are “strictly necessary” for the functionality of our Websites.  Others improve the functionality of our Websites but are not strictly necessary.  Some cookies help improve the performance of our Websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).  

Examples of cookies we use include:

• Session Cookies. We use Session Cookies to operate our Services.  Session cookies are temporary, and are automatically deleted once you close your Internet browser.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.  Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration.
• Third Party Cookies. ALLDATA permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website.  These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services.  Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services.  We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.
• Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action.  These tools allow us to measure response to our communications and improve our web pages.  ALLDATA and its third party service providers may also use technology including pixels and transparent GIF files for other purposes including web site management and customization.
• Other Technologies. We collect many different types of information from other technologies to improve the quality of our Website and the services we provide.  For example, we may collect Usage Data and other information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.  We may record the IP address of the device you use to connect to the Internet.

Your Cookie Choices

When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat.  You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings.  Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies.  Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

ALLDATA transmits Generic Information about our Website visitors to third parties for the purpose of targeting its Internet advertisements on other sites.  To do this, ALLDATA uses web beacons in conjunction with cookie data.  ALLDATA may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Website.  These third-party companies may collect and use Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Website and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you.  These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Website.  In addition to adjusting your browser or device’s cookie settings, you can also opt-out of having your information or cookies used to target ads to you by the party service providers. To opt out please Click Here. 

To opt out of specific cookies, trackers, and other technologies, please follow the links below:

• You may opt out of receiving Act-On cookies at:
  www.act-on.com/privacy-policy
• You may opt out of receiving Google Analytics cookies at:
  Google Analytics opt-outs
• You may opt out of receiving CoreMotives cookies at:
  http://www.ibm.com/privacy/us/en/

Personal Information Collected over the Last 12 Months

ALLDATA has collect the following types of information from our customers and visitors over the last twelve (12) months.  Please note that the information collected may qualify as Business Information when provided by repair shops, collision shops, and other commercial customers to meet their commercial needs:

Categories of Data	Examples of Collected PI	Sources of Collection (e.g. website/device; individuals; etc.)	Purpose for Collecting/Using Data	Categories of Recipients
Individual Identifiers	Name/username; Contact information (e.g. postal address, email address, phone number);  account login information (e.g. username and password)	The consumer; our ALLDATA collision and repair shop customers	To provide our services to our clients and customers, verify your identity, maintain our security, and comply with and fulfill our legal obligations	Our customers and clients; our Service Providers; and governmental entities (where required by law)
Demographic Data/Personal Traits	Information about your ALLDATA product interests and purchases; your vehicle information (e.g. VIN).	The consumer; our ALLDATA collision and repair shop customers; our Service Providers; and other Third Parties	To provide our services to our clients and customers, verify your identity, maintain our security, and comply with and fulfill our legal obligations	Our customers and clients; our Service Providers; and governmental entities (where required by law)
Financial Information	Financial account information (e.g. payment card information)	The consumer; and Our payment processing Service Providers	To provide our services to our customers and clients, verify your identity, maintain our security, and comply with and fulfill our legal obligations	Our customers and clients; our payment processing Service Providers; and governmental entities (where required by law)
Internet/Online Activity	Information about your interaction with our Website, App, and other devices (e.g. IP address; browsing history; search history; device information; information about user’s interaction with Website (via cookies, pixel tags, web beacons), App, and other Services).	The consumer; Our Service Providers; and other Third Parties	To operate, maintain, provide and improve the quality of our online services; provide; requested and relevant content; to detect security incidents; to detect, prevent, and address technical issues; secure our network and other devices; and protect our network, property, and personnel	Our Service Providers, such as cloud hosting providers, website hosting providers, and website analytics service providers; and governmental entities (where required by law)

 

How We Collect Your Information

ALLDATA collects your information in a few ways:  there is information that you give us, information we obtain through your use of our Services – including our Website – and information we obtain from third parties.

1. Information You Give Us

We collect information that you decide to share with us.  At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our Website, fulfill your requests with us, or provide you with certain Services.  For instance, we will require you to provide your name, address, and payment card information when you make a purchase through our Website.  We may require you to provide your name, email address or other contact information when you contact us with a question or comment.  If you establish an account with us, we may require you to provide your name, an email address and telephone number, and create a password to create your account. 

When you submit your Personal Information to ALLDATA, you understand that ALLDATA and its affiliates may access, store, and use your customer profile.  We collect this information for a variety of reasons and as detailed below, including ALLDATA’s effort to inform you of product upgrades, special offers, and other products and services from ALLDATA.  ALLDATA recognizes and appreciates the importance of responsible use of the information you choose to provide.  

1. Information We Obtain When You Use Our Services

We collect certain information from you through your use of our Services, such as Website usage data and other Generic information.  For instance, in using our Website, we may collect information about the device you use to log into, access, and use the Website.  We may collect other Generic Information in relation to how you use our Website or other Services (for example, aggregate metrics on how often certain pages on our Website are accessed and viewed).

We also may collect information through the use of cookies, pixel tags, or other technologies, as described above. 

1. Information We Obtain from Other Sources / Third Parties

We may also obtain information about you from third parties who help us provide our Services to you. 

How We Use Your Information

1. Business & Commercial Purposes for Collection

ALLDATA collects and uses your information to provide the Services that ALLDATA makes available to you.  We therefore collect your information for a variety of reasons, including:

• To perform a contract with you – including processing and fulfilling your ALLDATA orders at our Website. 
• You have otherwise given us permission to do so – for example, when you sign up for an ALLDATA account and choose to receive special offers, promotions, news, surveys, and correspondence from ALLDATA. 
• To answer any questions or inquiries you make to us, including diagnostic and repair questions you make to ALLDATA Tech-Assist.
• To facilitate our business purposes in relation to the Services that we provide to you.  These operational purposes may include but are not limited to:
  • Undertaking tasks related to the operations of our Website, including the placement of ads and/or providing customized content to our users;
  • Maintaining and improving of our Services;
  • Detecting security incidents and improving the security of our networks; and
  • Debugging and repairing errors that impair the functionality of our Websites or Services.
• To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.
• For another ALLDATA business or commercial purpose.  For instance, we may use your information to assist with fraud prevention, and report suspected criminal activity to law enforcement, and to help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity.
• The collection is otherwise related to providing our Services to you. For example, we may collect your information:
  • To allow you to participate in interactive features of our Services.
  • To provide customer support to you and our other members, customers, and visitors.
  • To gather information so that we can improve our Services.
  • To monitor the usage of our Services.
  • To detect, prevent and address technical issues.
  • To personalize the content we provide to you.
  • To provide you with news (for instance, via our newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about, or which we believe may be of interest to you, unless you have opted not to receive such information.  If you are an ALLDATA customer, you we will use your information to provide you email notifications, promotional messaging, newsletters and other information from ALLDATA.  You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the “unsubscribe” links in such email messages.    
  • To provide advertisements or other customized content to you on the Website and email messages we send you that may be selected for you based on your demographic information, interests, preferences, and purchase history.
  • We may also use “automatically collected” information and “cookies” information to:
    • personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
    • provide customized third party advertisements, content, and information;
    • monitor and analyze the effectiveness of our marketing activities;
    • monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
    • track your entries, submissions, and status in any special offers, promotions or other activities.

How We Disclose or Share Your Information

1. Why We Share Your Information

    

• These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Other ALLDATA or AutoZone Affiliates and Entities We may share or disclose your information to other entities in the ALLDATA and AutoZone family.
• Analytics and Marketing Providers:  We may also from time to time provide your information to entities that provide analytics and other digital marketing-related services, to help us provide information about our Services to you.  These include providers such as Google Analytics, Act-On, Facebook, and other digital marketing platforms and tools.  Often this information is masked in such a way that it does not directly identify you; however we may share your Personal Information with such providers on occasion.
• Third Parties: ALLDATA, in accordance with Terms and Conditions of Use for ALLDATA Manage Online, will provide a consumer’s Personal Information obtained by a repair shop and entered into the Manage Online product with customer relationship management marketing companies who may share such Personal Information with third parties for advertisement purposes based on vehicle information.
• Contractors: ALLDATA, in accordance with Terms and Conditions of Use for ALLDATA Manage Online, when directed by a repair shop customer will share Personal Information with customer relationship management marketing companies who advertise for the repair shop in which the consumer has interacted with.
• We share or otherwise disclose individuals’ information to the following categories of third parties:
• Service Providers We employ third party service providers, companies, individuals, and agents to facilitate and help us provide our Services to you.  Such Service Providers perform tasks or functions on our behalf, provide Services-related services, or assist us in analyzing how our Services are used or delivered.  For instance, we may disclose information to our database and cloud storage providers that help us maintain our Website and other systems.
• ALLDATA also collects, stores, and uses aggregate data like Generic Information that does not contain Personal Information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help ALLDATA and its suppliers better understand and serve our customers.
• Categories of Third Parties that Receive Personal Information
• ALLDATA may share customer information – including  Personal Information – with Service Providers, Contractors, or third parties who provide services and products to ALLDATA.  Examples of ways in which your information may be used include the following:
• Order fulfillment – for instance, we will share your name and address with the companies that help us complete your order or otherwise provide our ALLDATA products to you.
• Marketing activities including e-mail marketing efforts; including those as directed by ALLDATA repair shop customers.
• Database cleaning and maintenance, and analysis.
• Customer experience enhancements.
• Warranty management.
• To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting ALLDATA, AutoZone or other related entities, our Services, and/or our customers.  This may include disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations.
• To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.

 

Categories of Data	Examples of PI Shared or Disclosed	Categories of Recipients
Individual Identifiers	Name/username; Contact information (e.g. postal address, email address, phone number)	Our customers and clients; our Service Providers; Analytics and Marketing Providers; ALLDATA or AutoZone Affiliates; CRM Marketing Companies and governmental entities (where required by law)
Demographic Data/Personal Traits	Information about your ALLDATA product interests and purchases; your vehicle information.	Our customers and clients; our Service Providers; Analytics and Marketing Providers; ALLDATA or AutoZone Affiliates; CRM Marketing Companies; and governmental entities (where required by law)
Financial Information	Financial account information (e.g. payment card information)	Our customers and clients; our Service Providers; ALLDATA or AutoZone Affiliates; and governmental entities (where required by law)
Internet/Online Activity	Information about your interaction with our Website, App, and other devices (e.g. IP address; browsing history; search history; device information; information about user’s interaction with Website (via cookies, pixel tags, web beacons), App, and other Services).	Our Service Providers; and Analytics and Marketing Providers

 

3. Categories of Personal Information Disclosed for Business Purposes

We may share certain Personal Information related to our business purposes outlined above.

4. Categories of Personal Information Sold

ALLDATA is not in the business of selling its customers' Personal Information to others. ALLDATA does not sell, rent or trade its customers' Personal Information to third parties. 

Please note that a “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business.  If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction.  If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.

Data Retention

ALLDATA will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.  We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, and as required by essential business needs.

Transfer of Data

ALLDATA’s Services are offered and available to individuals in the United States of America.  While our Website is available for anyone who is interested in ALLDATA’s products and services, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union.  Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.  If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union.  Your submission of such information represents your agreement to that transfer.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security.  By using or Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and ALLDATA, or between you and other related entities, cannot be guaranteed.  We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

 

We use third-party payment processors to process any transactions you make with ALLDATA, including via our Website.  The processing of those transactions is governed by the payment processors’ privacy policy and security practices.  ALLDATA is not responsible for the third-party payment processors’ data security practices.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (“CalOPPA”)

We do not support Do Not Track (“DNT”).  Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

We do track consumers’ online activities over time and across third-party web sites or online services.  You may limit the ability of sites to track your online activities by visiting the Preferences or Settings page of your web browser.

Third parties may collect data that relates to you.  We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

Your California and Other State Law Privacy Rights

California residents are afforded certain rights related to their information under state law.  ALLDATA aims to take reasonable steps to allow California residents to access or delete your Personal Information, and exercise other rights available under applicable law.  ALLDATA informs you that, where applicable under relevant law, individuals may be entitled to the following:

• Right to Access / Disclosure:  to have access to your Personal Information upon simple request – that is, you may receive a copy of such information upon receipt of a verifiable request, along with other information related to the collection or use.
• Disclosure of Direct Marketers:  to have access upon simple request, and free of charge, to the categories and names/addresses of third parties that have received Personal Information for direct marketing purposes.  Please see the “Direct Marketers Disclosure” section below for more information.

• Collecting, Selling, Sharing, or Disclosing Personal Information:  upon receipt of a verifiable request, to obtain a list of:
  • The specific pieces of your Personal Information ALLDATA holds;
  • The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes; 
  • The categories of Personal Information sold within the last 12 months;
  • The categories of sources from which Personal Information is collected;
  • The business or commercial purpose for collecting or selling Personal Information; and
  • The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.
• Right to Opt-Out of the Sale of Personal Information:  California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances.  As noted elsewhere, however, ALLDATA does not sell individuals’ Personal Information.  
• Right to Deletion / “Right to be Forgotten”:  to have your Personal Information deleted in the situations set forth by applicable data protection law and upon receipt of a verifiable request. 
• Right to Data Portability:  to have your Personal Information directly transferred by us to a third-party of your choice (where technically feasible).
• Right to Non-Discrimination.  As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.

Please contact us via the information in the “Contact Us” Section below in relation to exercising these rights.  Note that we may ask you to verify your identity before responding to your requests.

Direct Marketers Disclosures !!!

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

1. the categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;

2.  the names and addresses of the third parties that received the information; and

3. if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

To make such a request, please follow the steps listed in the “Submitting a Verifiable Request to ALLDATA” section below.  Please note that we are only required to respond to one request per customer each year.

Your Choices

You can change your account information with us at any time by editing your profile. If you are an ALLDATA member, you may opt out of receiving promotional member marketing communications by clicking “unsubscribe” in the marketing emails you receive from us, or by calling us at 1-800-741-9179 or by mailing a letter to the address shown below:

AutoZone
Dept. 8022 Attn: Privacy Team
P.O. Box 2198
Memphis TN, 38101

Links to Other Sites

ALLDATA’s Website may include links to other web sites that are not operated by us.  Please note that this Privacy Policy does not apply to those third party websites that may be linked to our Website.  This Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, ALLDATA.  ALLDATA is not responsible for and does not control the security or privacy when you visit those sites.  ALLDATA encourages you to visit the privacy notices governing those sites.

Children’s Privacy          

All of our Services, including our Website, are intended for adult audiences, and are generally not meant to address anyone under the age of 18 (“Children”).  We do not knowingly collect personal information from children under the age of 18 without the consent of the child's parent or guardian. If you are under 18, you may use ALLDATA Services only with the involvement of a parent or guardian.

If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our systems.

In addition, high school automotive shop programs subscribe to ALLDATA products to assist with the instruction of automotive repair and automotive technology. Products used in an instructional setting include:  ALLDATA Repair, ALLDATA Collision, ALLDATA Shop Manager, ALLDATA Manage Online, ALLDATA Training Garage, and ALLDATA Diagnostics. Students (and possibly Children) in these programs may access ALLDATA products. However, ALLDATA does not collect any personal information from students or Children accessing these products.

Updates to this Privacy Policy

From time to time, ALLDATA may modify this Privacy Policy. ALLDATA will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy modification date above. ALLDATA encourages you periodically to check back to this page for any updates.

Submitting a Verifiable Request to ALLDATA

As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information.  ALLDATA will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where ALLDATA has received a request purporting to be from a particular individual, and ALLDATA has been able to verify the individual’s identity.  The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.

You may submit a verifiable request via our Website address, mailing address, or toll-free number, listed in the “Contact Us” section below.  ALLDATA will ask you to provide information about yourself so that we can verify your identity as part of this process.  This information may include your name, your address, your account information, and any other information deemed necessary by ALLDATA to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.  Once we have verified your identity, we will work to fulfill your request in a timely manner.  Please note there may be some situations in which we are unable to fulfill your request, such as if we cannot find any information about you within our systems.  Additionally, we may not be able to honor a deletion request in some situations, such as if your information is necessary to fulfill your order with us or meet a legal obligation.  We will inform you whether we can fulfill your rights request.

We may ask for additional information if we have difficulty confirming your identity.  We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”

Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information.   An “authorized agent” may submit a request on behalf of a California resident who has authorized the agent to act on their behalf via the Website address, mailing address, or phone number listed in the “Contact Us” section below.  Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations.  This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information.  We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization.  We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.

How to Contact Us

As mentioned above, a California resident can make a rights request to ALLDATA via our Website address, mailing address, or phone number listed below.  If you have questions about this privacy policy, the practices of this site or your dealings with this site, please contact ALLDATA using the mailing address or telephone number below:

• By website:   http://dsar.alldata.com
• By telephone:  (866) 246-5230
• By mail: AutoZone, Dept. 8022 Attn: Privacy Team, P.O. Box 2198, Memphis TN, 38101. Any such written request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. 

 

Difficulty Accessing Our Privacy Policy?

Individuals with disabilities who are unable to usefully access our privacy policy online may contact us at the above-listed contact information to inquire how they can obtain a copy of our policy in another, more easily readable format.