#1001: Source = "Microsoft SQL Native Client/DataCom.Execute"
Symptom(s):
An application error message pops up when trying to save a new Estimate or Repair Order, or when trying to close ALLDATA® ManageSM 4.9.
- An Application Error has Occurred
Clicking on Details reveals the following information:
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Code = 1001
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Source = Microsoft SQL Native Client/DataCom.Execute/...
Possible Cause(s):
The Regional and Language Options are not set correctly.
Suggested Solution(s):
Follow the instructions for the version of Windows that you are using.
- Not sure which one you're using? Click HERE.
Windows XP
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Close any ALLDATA programs that are open.
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Click on Start >> Control Panel (or Start >> Settings >> Control Panel).
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Double-click Regional and Language Options.
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On the Regional Options tab, make sure:
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Standards and formats is set for English (United States).
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Location is set for United States.
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On the Languages tab, click Details.
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On the Text Services and Input Languages page, make sure Default input language is set for English (United States) - US. >> Click OK to close that page.
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Back on the Regional and Language Options page:
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On the Advanced tab, make sure Language for non-Undicode programs is set for English (United States).
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Click Apply >> OK.
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Close the Control Panel by clicking the "X" in the upper-right corner.
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Re-open ALLDATA Manage and try creating a new Estimate or Repair Order.
Windows Vista
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Close any ALLDATA programs that are open.
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Click the Windows "flag" logo >> Control Panel.
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Click Regional and Language Options.
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On the Regional and Language Options page, on the Formats tab, make sure Current Format is set for English (United States).
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On the Location tab, make sure Current location is set for United States.
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On the Administrative tab, make sure that Current language for non-Unicode programs is English (United States) >> click OK.
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If it is NOT, click Change system locale.
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In the Current system locale drop-down, select English (United States) >> Click OK.
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Click OK to close the Regional and Language Options box.
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Close the Control Panel by clicking the "X" in the upper-right corner.
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Re-open ALLDATA Manage and try creating a new Estimate or Repair Order.
Windows 7
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Close any ALLDATA programs that are open.
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Click the Windows "flag" logo >> Control Panel.
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Click Region and Language.
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On the Regional and Language Options page, on the Formats tab, make sure that Format is set for English (United States).
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On the Location tab:
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Make sure Current location is set for United States.
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Click Default location (in the bottom-left corner).
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On the Enter a default location page, make sure Country/Region is set for United States.
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If a change has been made, click Apply.
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If NO change has been made, click Cancel.
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On the Administrative tab, click Copy Settings.
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On the Welcome screen window that opens:
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Make sure that the Input Language for Current user, Welcome screen and New user accounts are all set for English (United States) - US.
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Check the boxes for Welcome Screen and system accounts and New user accounts.
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Click OK to close the window.
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In the Region and Language window, click Apply >> OK .
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Close the Control Panel by clicking the "X" in the upper-right corner.
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Re-open ALLDATA Manage and try creating a new Estimate or Repair Order.