Editing Jobs or Service Interval Jobs

Use the Edit Job (or Edit Service Interval Job) window to change the information related to the job or to add new items to the job.

Note: The Service Interval Job window and the Job window are the same window with a different title.

  • If you select Service Interval Job, the window is titled Edit Service Interval Job instead of Edit Job.
  • Additional fields are different, as indicated below.

IMPORTANT - Any changes to the quantity of parts ordered from a catalog should be made in the catalog service and NOT in ALLDATA® ManageSM directly.

  • If you change the quantity of parts selected from a catalog (for example, WORLDPAC) in ALLDATA Manage, the changes are NOT sent to the catalog service.
  • If you change the quantity of parts in the catalog service, the changes ARE sent to ALLDATA Manage.

 

To edit:

  1. On an Order window, select an existing Job and click Edit (or double-click the Job line).
    • Result: The Edit Job window displays.
  2. Enter the appropriate information about the Job, including:
    • Job Name or Service: The name of the Job or Service.
    • Category: A brief description of the Job category. 
      • Use the drop-down list to select a Category from the list. 
      • The Job Categories are set up and listed in Company Setup >> Setup tab.
    • Service Schedule: The brief description of the type of service (Normal or Severe) that is selected when the Service Interval Job is created.
    • Assigned Technician: Use the drop-down list to select the service provider from your list of technicians. 
      • This field defaults when Jobs are added to an Order that has existing Jobs with assigned technicians. 
      • Only one technician can be assigned to a Job.
    • Status: Use the drop-down list to select a job status code, if one applies.
    • Description: A description of the service rendered or the part supplied (500-character maximum).
      • Example: Replace Brake Pads - Front
      • This field defaults when a work requested description is already entered in a labor line item.
    • Symptom: The description of the problem from the customer's perspective.
      • This is not available for Service Interval Jobs.
  3. Use the following buttons as appropriate:
    • Select All: Use this box to select all of the listed items.
    • Add item: Use this button to open the Select New Job Items window which allows you to create a new item.
    • Edit Item: Use this button to open the corresponding tab of the Select New Job Items, which allows you to edit a line item.
    • Delete: Delete the selected item.
    • Select None: Use this box to deselect all of the listed items.
    • Rollback: Undo the deletion of items.
    • Save as Shop Job: Click this button to save a Job as a Shop Job for future use.
    • Catalog: Click this button to access one of the following catalogs:
      • Catalog
      • WorldPac
  4. In the grid area, the following information about each item displays:
    • Note: You can change the order of items on the Job by selecting a line item, then clicking the line position arrows at the right side of the grid.
    • Line item: Use this box to select items to perform actions against.
      • On Invoices, this is a display-only field.
    • Type: Type of line item: Part Items, Misc Items, Labor Items, Sublet Items, or Note Items.
    • Job Title/Code: Name of the Job or Job Code, which indicates the state of service or repair.
    • Description: A description of the service rendered or the part supplied (500-character maximum).
      • This field defaults when a work requested description is already entered in a labor line item.
    • Vendor: The vendor or supplier name.
    • Qty/Hrs: The number of labor hours provided, or the number of parts, miscellaneous charges, or sublet services provided.
      • Note: The number of parts indicated reflect changes made in, or sent to, ALLDATA Manage.
      • Any changes to the quantity of parts ordered from a catalog should be made in the Catalog service and NOT in ALLDATA Manage directly.
      • If you manually change the quantity of parts selected from a catalog (for example AZ Parts or WorldPac) the changes are NOT sent to the Catalog service.
    • Cost/Flg Hrs: The price of one part or the number of flagged hours.
    • Retail: The charge of one service or part to the customer, including markups.
    • Line Total: The line total is the charge to the customer.
      • This is the Qty/Hrs multiplied by the Retail price.
        • Qty/Hrs: (labor rate) X (hours worked)
        • Retail price: (cost + markup) X quantity
  5. To add parts or services click the Add Item button.
    • Result: The Select New Job Items window displays.
  6. To edit parts and services, click the Edit Item button.
    • Result: The appropriate Job Item tab displays: 
      • Edit Part
      • Edit Misc Charge
      • Edit Labor
      • Edit Sublet
      • Edit Note
  7. To view and select parts from a catalog to add to the job click Parts & Labor/Catalogs.
    • Result: The Catalog window displays.
  8. To save the items as a Shop Job, click Save as and select the type of Shop Job desired.
  9. Use the boxes in the right column to verify:
    • Job Revision Totals
    • Line Item Totals By Type
    • Hazmat and Supply charges
    • Taxes
    • Fixed Prices
    • Discounts
  10. When you finish editing the job, click Close.
    • Result: The previous window displays.