Is There a Limit to How Many Times I Can Call Per Case?

Product Support

Can I Subscribe to Only ALLDATA Tech-Assist?

Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist?

How Often Can I Call ALLDATA Tech-Assist About the Same Case?

How Do I Verify Repairs to Earn Additional Cases?

Do Unused Cases Roll Over to the Next Month?

What Kind of Questions Can I Ask Through ALLDATA Tech-Assist?

Who Am I Talking with When I Call ALLDATA Tech-Assist?

What Information Will You Need When I Call?

What Are the ALLDATA Tech-Assist Hours of Operation?

HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK?

Call/Case Allowance

How Often Can I Call ALLDATA Tech-Assist About the Same Case?

Is There a Limit to How Many Times I Can Call Per Case?

Do Unused Cases Roll Over to the Next Month?

HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK?

“No limit! You can call as often as necessary to resolve each case up to 45 days. At the 45-day mark, we may ask you to open a new case.