Customer Follow-up: Processed Messages Tab
The Processed Messages tab displays the messages that have been processed so that you can choose messages to view or delete.
To select and view processed messages:
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Enter the Selection Criteria.
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Customer
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Message
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Subject
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Process Date
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In the Message to View field, select the message type:
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Show All
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ALLDATA® ManageSM Recommendation Letter
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ALLDATA Manage Service Repair Letter
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ALLDATA Manage Welcome Letter
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ALLDATA Manage Thank You Letter
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Any message types that you created
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In the Search By drop-down list, select the Search Criteria and type a letter or number in the Search by Text box.
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Result: The Processed Message grid is updated to list only those matching the Selection Criteria.
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To delete the message before the auto purge date, select a message and click Delete.
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When you are done with the Customer Follow-up >> Processed Messages tab, click Close.