Tracking Technician Cost & Time

Product Support

Repair Order Options

Cloning and Hiding Jobs

Good Better Best Jobs

Adding Work Performed Notes and Advisory Notes

Requiring and Assigning Job Categories

Using Suggested Jobs

Adding and Invoicing Warranty Jobs

Adding and Invoicing Fleet Vehicles

Tracking Technician Cost & Time

Assigning Service Writers and Technicians to the Work Document

Using the "Add Job" Button to Build a Work Document

Crediting an Invoice

Issuing Refunds

Enabling and Using myCARFAX

Recording Disposal of Parts on an Invoice

Creating and Editing Custom Jobs

Applying Shop Supplies Fees and Hazmat Fees to Repair Orders

Using Deferred Work

Authorizing Repair Orders

Making Deposits on Repair Orders

Note: When using this feature, the Technicians' Hourly Rates will be visible on multiple screens to anyone using Manage Online.

If you haven't already, activate this feature by following all the steps in Code Settings - Technicians.
From the Repair Order, select a Technician.
- For details about how to do this, see Adding Service Writers and Technicians to the Work Document.
Once a Technician is selected, their Hourly Cost will override the original Cost of the Labor line.
Click Update R/O.

If you haven't already, activate this feature by following all the steps in Code Settings - Technicians.
From the Repair Order, click Time.
Select the Technician responsible for the labor lines >> enter the Actual time it took to perform the work per line >> click Update.