Repair / Collision - Updated (my.alldata.com)

1. Follow the Request Password instructions in the section below
2. Your username will display at the top of the password recovery email

Manage Online

1. Follow the Request Password instructions below by entering the recovery email address on file
2. The password reset email that is sent to you will include your Username

For all other ALLDATA products

Please call Customer Support at 800-859-3282, option 2.

• For security reasons, call from a phone number that is on file with ALLDATA so that we can use the Caller ID to validate your account.

Repair / Collision - Updated (my.alldata.com)

1. Visit my.alldata.com 
2. Click Find my account
3. Enter the email address or phone number associated with the username you want to recover
   • Note: If more than one username is associated with the phone number or email address that is entered, you must call 800-859-3282 Option 2 for further assistance
4. Confirm the email address that a recovery email will be sent to
5. Your username will display at the top of the recovery email
6. Click the password recovery link in the email
7. Enter and confirm a new password on the page that appears

Manage Online

1. Click the Forgot Password? link on the login page
2. Enter your Username or your Recovery Email Address >> click Send
3. Instructions for resetting the password will be emailed to the email address on file with ALLDATA