Product Support
ALLDATA Repair (DVD)
FAQs
How Do I Find Out What Version of ALLDATA Repair (DVD) I Have?
What Steps Do I Take When I Get A "Required Update" Pop-up?
Why Do I Need a Security Key?
Why Do I Sometimes Get a Disc Update and Sometimes an Online Update?
VIN-to-Year Chart
How Do I Unlock an Estimate?
Why Do I Get an Error Message Saying to Put the Disc in the Drive When the Disc is Already There?
How Do I Prevent Locked Estimates?

What Steps Do I Take When I Get A "Required Update" Pop-up?

The Required Update popup appears to let you know that the latest version of the ALLDATA® RepairSM (DVD) program is available and needs to be installed.

IMPORTANT - IF YOU DO NOT INSTALL THE UPDATE, YOUR ALLDATA REPAIR (DVD) PROGRAM WILL STOP WORKING.

  • Your ALLDATA Repair (DVD) program requires updates throughout the year

   

 

When the Required Update message pops-up, install the updated version of ALLDATA Repair (DVD).

  • For information on how to install the updates:

    • Shops WITH Internet access, click HERE.

    • Shops with NO Internet access, click HERE.  

      • Hint: Print the article elsewhere and bring it to the shop.