Symptom(s)

• Customers do not receive emailed quotes from ALLDATA Quote.
• You received a "Message Undeliverable" email from the customer's email provider.

Possible Cause(s)

The email address you have set up in ALLDATA Quote is hosted by Yahoo, Google or other providers that have strict email authorization policies.

• Security policies, designed to stop unauthorized users from sending email on your behalf, have been known to block access from ALLDATA Quote in some cases.

Suggested Solution(s)

Set up ALLDATA Quote with an email address that is hosted by a company other than Yahoo or Google.

• Configuring Quote Settings