myCARFAX Does Not Respond
Symptom(s)
- myCARFAX shows as Connected in the setup screen, but does not respond after the 24 hour connection period.
Possible Cause(s)
- The Company Name field contains special characters.
- Examples: & # " ' , * .
Suggested Solution(s)
- Contact CARFAX support for assistance with integrating myCARFAX and Manage Online.