Product Support
ALLDATA Repair (DVD)
FAQs
How Do I Find Out What Version of ALLDATA Repair (DVD) I Have?
What Steps Do I Take When I Get A "Required Update" Pop-up?
Why Do I Need a Security Key?
Why Do I Sometimes Get a Disc Update and Sometimes an Online Update?
VIN-to-Year Chart
How Do I Unlock an Estimate?
Why Do I Get an Error Message Saying to Put the Disc in the Drive When the Disc is Already There?
How Do I Prevent Locked Estimates?

How Do I Find Out What Version of ALLDATA Repair (DVD) I Have?

The current version is May24.

  • Online updates for May24 were downloaded to customers' computers in October 2023.

May24 will stop working on 12/6/23. Please contact ALLDATA Customer Support to continue using Manage (DVD) until the final sunset date of 1/1/24. Learn more about the Manage (DVD) sunset.

 

Look up what month/year version is installed on your computer

  1. Find the ALLDATA Repair... icon on your computer's desktop.

  2. Click the icon one time to expand the icon's name and reveal the month/year.

  3. If you do not have a desktop icon, and want to know the month/year of the version that is installed, Call ALLDATA Customer Support at 1-800-859-3282, option 2

 

IMPORTANT - Look around on your computer desktop to make sure there aren't any old, outdated icons.

  • Delete any outdated icons on your computer desktop by right-clicking on the icon and left-clicking Delete >> Yes.