What Information Will You Need When I Call? | ALLDATA

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FAQs

Can I Subscribe to Only ALLDATA Tech-Assist?

Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist?

How Often Can I Call ALLDATA Tech-Assist About the Same Case?

Is There a Limit to How Many Times I Can Call Per Case?

How Do I Verify Repairs to Earn Additional Cases?

Do Unused Cases Roll Over to the Next Month?

What Kind of Questions Can I Ask Through ALLDATA Tech-Assist?

Who Am I Talking with When I Call ALLDATA Tech-Assist?

What Information Will You Need When I Call?

What Are the ALLDATA Tech-Assist Hours of Operation?

HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK?

Calling Tech-Assist

What Are the ALLDATA Tech-Assist Hours of Operation?

What Information Will You Need When I Call?

What Kind of Questions Can I Ask Through ALLDATA Tech-Assist?

WHAT KIND OF VEHICLES AND QUESTIONS CAN WE NOT ASSIST WITH?

Who Am I Talking with When I Call ALLDATA Tech-Assist?

What Information Will You Need When I Call?

Shop phone number that is listed on your ALLDATA account
Vehicle year, make, model and engine type
Results of any testing that you've done, including DTCs