The WIP (Work In Progress) screen contains two types of Status codes: Preset and Customizable

Preset Codes:

• Can NOT be edited. The definitions of each Status are below.
• Are identified by a black and white symbol in the selection screen.

For information about Customizable Status Codes, see Setting Up the WIP Screen.

Preset Code Definitions:

Pre-Arrival

• Due In Today
  • Contains both Arriving Today and Pick Up Today.
• Arriving Today
  • Vehicles that are not yet onsite, but are scheduled to arrive. Once the "Due In" time has been met, the Repair Order will turn red to show it is overdue.
• Pick Up Today
  • Vehicles that need to be picked up from the customer and brought into the shop.

In-Shop

• Awaiting Start
  • Vehicles that have arrived and are waiting to enter the shop.
• In Progress
  • Vehicles that have entered the shop and are currently being serviced.
• On Hold
  • Vehicles that are waiting on parts, authorization or technicians in order to start/continue the work.

Finished

• Work Complete
  • Contains Ready to Collect, Ready to Drop Off and Ready for Detailing (when detailing is required).
• Ready For Detailing
  • Vehicles that are ready to be detailed.
• Ready to Collect
  • Vehicles that are ready for the customer to pick up.
• Ready To Drop Off
  • Vehicles are ready to be taken from the shop to the customer.