Vehicle: 2010 Mercedes Benz C 300, 4MATIC, V6-3.0L
Mileage: 98,220
Problem: The customer complained the right low beam headlight was burnt out. He replaced it but the headlamp still inoperative.
Details: The tech verified the fuses were okay and replaced the right headlamp bulb again, but the headlamp is still inoperative.
Confirmed Repair: After talking with the Tech-Assist consultant, the Tech used a scan tool to reprogram the SAM module for the new bulb replacement. The headlamps worked normally again.
The ALLDATA Tech-Assist team fields cases like this every day. See how Tech-Assist can help your shop save time and money with on-call diagnostic support from ASE-certified Master Technicians. More Tech Tips
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