Sixty-one percent (more than 3 in 5) of shops said in the latest “Who Pays for What?” survey that they are researching OEM repair procedures on “all” or “most” of the vehicles they repair. That’s a nine percentage point gain since 2020. The survey was conducted in the spring by Collision Advice and CRASH Network. About 700 shops participated.
Read Repairer Driven News: “Who Pays?” survey finds more shops are researching OEM repair procedures
Lurah Lowery has worked as a journalist for eight years covering many beats from government, crime and courts, and education to the collision repair industry. Her current work brings her passions for cars, research, and journalism together to report on collision repair topics and challenges.
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