Before you call...

To maximize the results of your call, the ALLDATA Tech-Assist team requests that you gather the following vital information:

• Your shop phone number (linked to your ALLDATA account)
• The year, make, model, engine and mileage of the vehicle
• Clear, complete description of the symptoms
• Diagnostic trouble codes (from all modules)
• Results from any diagnostic tests already performed
• For HVAC cases, please indicate manual or automatic system
• The 10th digit of the VIN (vehicle year)

Call ALLDATA Tech-Assist toll-free at:

• 855-461-5957
• 866-430-6233 (French)