WHI Catalog Navigation Unresponsive
Symptom(s)
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Unable to select a vehicle, parts, or other items within the WHI catalog.
Possible Cause(s)
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WHI Solutions has updated their catalog platform to a layout that is not compatible with ALLDATA Manage (DVD).
Suggested Solution(s)
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Short Term - Select Classic Catalog from the WHI Catalog menu.
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Note: The classic catalog will only be available until the end of 2016.
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Long Term - Switch to ALLDATA Manage Online
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Due to technology limitations, the Manage DVD version will not function with the WHI catalog once the Classic Catalog option is removed by WHI.
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Manage Online will be compatible with the latest WHI catalog update before the Classic Catalog expires and also includes many additional features that do not appear within the DVD version.
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Contact your ALLDATA Account Manager directly or call 800-859-3282 (DATA), option 4.
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