What is ALLDATAdiy.com?

ALLDATA is the leading source of Professional Diagnostic and Repair Information used by over 75,000 repair professionals. ALLDATAdiy.com provides vehicle owners with the same manufacturers’ vehicle information in a convenient “vehicle-specific” format. Subscriptions are available for one or five years with unlimited access during your subscription length.

What vehicles are available through ALLDATAdiy.com?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

To learn what vehicles are available at the new ALLDATAdiy, click HERE.
 

What type of information is available in ALLDATAdiy.com?

Your subscription includes just about everything you need to know to maintain and repair your vehicle including:

• Manufacturer repair procedures and information
• Factory Maintenance Schedules
• Factory Recall and Technical Service Bulletins (TSB's)
• Illustrated Diagnosis and Repair Procedures
• Diagnostic Charts and Trouble Codes
• Component Locations with Diagrams

How do I purchase a subscription to ALLDATAdiy.com?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

To learn more, or purchase a subscription for the new ALLDATAdiy website, visit ALLDATA.com/diy-us.

How much is a subscription to ALLDATAdiy.com?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

To learn more, or purchase a subscription for the new ALLDATAdiy website, visit ALLDATA.com/diy-us.

How do I pay for a subscription?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

To learn more, or purchase a subscription for the new ALLDATAdiy website, visit ALLDATA.com/diy-us.

Payment is due at the time of online registration. We accept Visa, American Express, MasterCard, or Discover.

How do I use a gift certificate/program/discount code to pay for my subscription?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

Please Contact Us for assistance accessing the new website with a Classic ALLDATAdiy.com gift certificate.

Promotional/Discount codes originally available for Classic ALLDATAdiy.com will no longer be available to use on the new ALLDATAdiy site.

To learn more, or purchase a subscription for the new ALLDATAdiy website, visit ALLDATA.com/diy-us.

What is the refund policy?

ALLDATAdiy.com is committed to customer satisfaction. If for some reason you are not completely satisfied with your purchase, you may request a refund within ten days of your purchase.

How do I request a refund?

Select Payments and Refunds on the form found HERE.

How do I submit suggestions about ALLDATAdiy.com?

Select Product Feedback / Suggestion on the form found HERE.

What if I forget my login and password?

1. From the home page, click Subscriber Login.
2. Click Forgot Login/Password.
3. Enter your email address.
4. Click the Submit button.
5. Your login and password will be emailed to you.

~ Or ~

Select the Change Contact Info or Login/Password option on the form found HERE. 

How do I add or renew a vehicle?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

To learn more, or purchase a subscription for the new ALLDATAdiy website, visit ALLDATA.com/diy-us.

How do I remove my expired vehicle or vehicles I no longer own from my account?

The ability to remove the previous vehicles from your vehicle list is not currently available.

How do I switch my subscription to a new car?

Your ALLDATAdiy.com account allows you to change your subscription vehicle one time during the subscription term (one or five years). 

Select the Change Vehicle option on the form found HERE.

How do I contact ALLDATAdiy.com about payment information?

Select the Payments and Refunds option on the form found HERE.

How do I find vehicle information?

Check out our quick reference guide to see where common are located.

What does “VIN” refer to when selecting my engine?

Every vehicle has a unique VIN or Vehicle Identification Number. The 8th digit of your VIN references the engine code. Please contact us if you need assistance with your VIN.

Where can I find my Vehicle Identification Number (VIN)?

Most vehicles have a VIN tag on the dashboard (driver’s side) or on the driver-side door frame. You can also find the VIN on your insurance card/policy, vehicle title and DMV registration.

Where are mini-vans and cross-overs listed?

Mini-vans and cross-over vehicles can be found under the manufacturer’s name and "Trucks." For example: A Ford Windstar can be found under Ford Truck.

What do I do if there is a recall notice on my vehicle?

ALLDATA does not offer recall assistance. Contact your local dealership regarding your recall concerns. They should be able to search your VIN and determine if there are any open or unresolved campaigns that might involve your vehicle.

How do I find repair procedures?

Log in to ALLDATAdiy.com and select a vehicle. Information is organized by vehicle components. You can also find repair procedures by looking at Shortcuts to Popular Information. If you still cannot find a repair procedure, click on Contact Customer Support. Please include your VIN so we can assist you.

What do "Skill Levels", "Standard", and "Mfg. Warranty" mean on the Parts and Labor Pages?

Does ALLDATAdiy.com provide mechanical or technical repair advice?

ALLDATAdiy.com does not offer mechanical or technical advice.

I purchased ALLDATAdiy.com at an AutoZone store. How do I activate my subscription?

A new version of ALLDATAdiy is now available and we will no longer be offering new subscriptions for the Classic ALLDATAdiy.com website.

Please Contact Us for assistance accessing the new website with a subscription purchased at an AutoZone retail location.

Can I purchase parts on ALLDATAdiy.com?

We do not provide parts ordering directly from ALLDATAdiy.com. However, we do provide factory part numbers and manufacturers’ retail prices when available.

Where do I buy the tools recommended in the procedures?

Unfortunately, we do not provide tools for purchase online. Our information comes directly from the manufacturer, therefore the listed part numbers are dealership part numbers. Please contact your local dealership for further tool information. You may be able to find the tool through autozone.com.